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Guarantee & Warranty
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You are here: Help | Guarantee & Warranty
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Important Information
» Terms and Conditions
» Circadiance Return Policy
» Circadiance Freight Policy
Limited Warranty
Circadiance warrants that your SleepWeaver ® Soft Cloth Nasal CPAP mask, including its components-mask and swivel - shall be free from defects in material and workmanship for a period of ninety (90) days from the date of purchase by the initial consumer.
Circadiance warrants that your headgear shall be free from defects in material and workmanship for a period of one-hundred and eighty (180) days from the date of purchase by the initial consumer.
Circadiance does not warrant the tape used on the swivel.
Guarantee
End User Purchases:
» If you buy directly from the Circadiance site, Circadiance offers a 30-day money back guarantee.
» If you buy through your home care provider and do not like the mask, you can return it to your home care provider within 30 days for a replacement mask.
DME/Sleep Lab Purchases:
» When a DME or Sleep Lab purchases the SleepWeaver Mask directly from Circadiance, Circadiance and the Home Care Provider guarantee the customers mask with the Product Replacement Agreement.
» The Product Replacement Agreement allows the customer to return the mask to the DME or Sleep Lab within 30 days for a replacement mask.
» The 30-day money back guarantee does not apply to DME/Sleep Lab Purchases.
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